Refund Policy
This Refund Policy outlines the terms regarding payments made on SpiceMeet. By making a purchase on our platform, you agree to this Refund Policy.
1. No Refund Policy
All payments made on SpiceMeet are final and non-refundable.
Once a payment is successfully processed:
- It cannot be cancelled
- It cannot be refunded
- It cannot be reversed
This includes (but is not limited to):
• Subscription purchases
• Premium features
• In-app purchases
• Any digital services
See the limited exceptions below, and our Terms of Service for full purchase terms.
2. Reason for No Refunds
SpiceMeet provides digital services that are:
- Instantly accessible after purchase
- Non-returnable in nature
- Consumed in real-time (e.g., chat/video features)
Therefore, refunds are not feasible once the service has been delivered or accessed.
3. Exceptions (Limited)
Refunds may only be considered under the following exceptional situations:
- Duplicate payment due to technical error
- Failed transaction where amount is deducted but service not delivered
- Unauthorized payment (subject to verification)
4. Subscriptions
- •To stop future renewals, contact support before your next billing date.
- •Stopping renewal ends future billing only; your current plan stays active until the period you have paid for ends.
- •No refunds will be provided for the current billing cycle.
5. Chargebacks & Disputes
If you initiate a chargeback or dispute:
- Your account may be temporarily or permanently suspended.
- We reserve the right to challenge the dispute with evidence.
We highly encourage users to contact us before raising disputes.
6. Changes to This Policy
We may update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
7. Contact for Billing Issues
If you face any payment-related issues, duplicates, or missing deliveries, please reach out and we'll help resolve it.
support@spicemeet.com